The eConnect® mobile app provides employee assistance program (EAP) and member assistance program (MAP) participants with mobile access to secure and confidential counseling, as well as helpful resources on a variety of wellbeing and productivity-related topics. The app also contains a summary of each client’s unique program and – most importantly – the ability to connect immediately with a licensed and experienced counselor by phone or live chat.
Features of the SupportLinc eConnect® app include:
Call the SupportLinc EAP or MAP (licensed counselors are available around-the-clock)
Schedule an assessment, an appointment or a call back
Review a summary of the EAP or MAP
Access to a resource library of helpful articles and tip sheets
Secure live chat with a SupportLinc clinician
Video counseling through the ‘Counselor Connect’ feature
SSO link to the EAP/MAP web platform (if applicable)
Download
To download the SupportLinc eConnect® mobile app for EAP and MAP users, scan the QR code to the right or visit the Apple/iTunes or Google Play app store.
The mobile username is typically your employer, association or company name, in lowercase letters, with no spaces or punctuation.