The SupportNetwork Supervisor Toolkit will increase a manager's ability to utilize, promote and coordinate with the SupportNetwork program. This Toolkit is designed to provide related education and information to a company's human resources, benefits and front-line management team.

The following resources are included on this website:

  • Supervisor Handbook

  • Program Flyer

  • Management Consultation

  • Training Services

  • 'Tip Sheets'

Supervisor Handbook

CuraLinc Healthcare, provider of the SupportNetwork program, developed a Supervisor Handbook to help client managers and supervisors deal with employees whose personal problems are affecting their job performance. The attached handbook is a guide to the management-specific resources available through SupportNetwork. For responses to additional questions, either contact your Human Resources Department or call SupportNetwork at 1-888-402-WELL (9355).

Program flyer

Click the button to the right to view the SupportNetwork program flyer for National Vision.

Management consultation

These confidential discussions with SupportNetwork’s consultants provide managers guidance on how to approach difficult conversations and situations with associates in need. Some examples may include instances where managers have noticed declining work performance or change in attendance. Additionally, the consultants may provide guidance on interpersonal conflicts that impact a team’s ability to be successful. Contact us by phone at 1-888-402-WELL (9355).

Any guidance is meant to support company practices and procedures. The consultants will not provide guidance regarding disciplinary action. Any employment action taken as a result of the guidance provided must be approved by HR or immediate supervisor.

Training services

We understand the importance of getting a high level of contribution from every individual within an organization. To help clients develop the competencies of their employees, we provide customized workshops and training modules designed to make a client’s staff and supervisors more effective. SupportNetwork training programs are divided into two broad categories:

  • TOPICAL TRAINING Topical training modules on various subjects allow clients to use us as their own private organizational development resource. All modules are customized to meet a client’s training objectives.

  • BENEFIT TRAINING Through benefit training, our trainers will provide a client’s staff and supervisors with the tools and knowledge to utilize the program and/or wellness programs most effectively.

All modules can be delivered in-person, via webcast or through our Learning Management System (LMS). For more information about SupportNetwork Training Services, or to discuss specific needs related to your organization, contact your Human Resources team.

SupportNetwork Training Catalog Summary

Planning a SupportNetwork Training

Click here to access the Supportnetwork web portal