SupportLinc is an Oshkosh-sponsored benefit and is offered at no cost to all active regular team members (including year-round interns, co-ops, and part-time) and their immediate family members. It is a confidential, easy-to-use resource that can help leaders draw attention to the importance of caring for team member emotional wellbeing and spotlight the resources that will allow us to do just that.

The U.S. Oshkosh Leader’s Toolkit increases your ability to utilize, promote and coordinate with the SupportLinc employee assistance program and its services. As you scroll down, you’ll find the following resources:

  • The U.S. Oshkosh Leader’s Handbook

  • Management Consultation Access

  • Critical Incident Response Services

  • Training Services

  • Toolkits & Other Resources

  • EAP/MAP Tip Sheets


U.S. Oshkosh Leader’s Handbook

CuraLinc Healthcare, provider of the SupportLinc EAP, offers an Oshkosh Leaders Handbook you with guidance when a team member’s personal problems are affecting their job performance. The handbook outlines to management-specific resources available through SupportLinc. If you have additional questions, contact your HR Business Partner or call SupportLinc at 1-800-918-9941.


Leader Consultation

Need help with a challenging employee situation? Our management consultants are here to help. Contact us via email by using the button below or by phone, at 1-800-918-9941.


Critical Incident Response services

Incidents such as workplace violence, robbery, a natural disaster, suicide or a workplace accident can leave employees shocked, distracted and unable to perform their job effectively. Critical Incident Response (CIR) services are intended to reduce the acute symptoms of the trauma and to prevent the development of Post-Traumatic Stress Disorder (PTSD). When these unfortunate situations occur at one of our U.S. locations and support is needed through SupportLinc, please contact your HR Business Partner to help coordinate these services.

Coping with a Traumatic Event

Grief and Loss

Tips for Managers

Requesting Critical Incident Services


Training services

We understand the importance of getting a high level of contribution from every individual within an organization. To help clients develop the competencies of their employees, we provide customized workshops and training modules designed to make a client’s staff and supervisors more effective. SupportLinc training programs are divided into two broad categories:

  • TOPICAL TRAINING Topical training modules on 59 subjects allow clients to use us as their own private organizational development resource. All modules are customized to meet a client’s training objectives.

  • BENEFIT TRAINING Through benefit training, our trainers will provide a client’s staff and supervisors with the tools and knowledge to utilize the EAP/MAP and/or wellness programs most effectively.

All modules can be delivered in-person, via webcast or through our Learning Management System (LMS). For more information about SupportLinc Training Services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).

SupportLinc EAP Training Catalog Summary

Planning a SupportLinc Training


Click here to access the SupportLinc EAP web portal


Toolkits & other resources

Communications toolkit

Consistent and positive messaging about the SupportLinc program is an important component of a successful promotional strategy. To maximize the visibility of the program, your organization needs resources to share with every employee, whether they have an acute emotional health concern or a “little bit of stress” in their lives.

With that in mind, SupportLinc provides you with a comprehensive communications toolkit that focuses on maximizing awareness of the program. Visit mycommstoolkit.com and log in using your group code - “oshkosh” to find a variety of materials available to view and download.

Topical toolkits

  • Coronavirus (COVID-19) toolkit — Taking care of yourself during these times of extreme stress and anxiety will help you think more clearly — and respond more effectively, as needs arise. This toolkit was purposefully designed to support your wellbeing and address the emotional impact of coronavirus (COVID-19) for you and your family.

  • Mental Health First Aid toolkit — Develop skills that will help you identify, understand and respond to signs of mental illnesses. You’ll also find resources to help you improve your mental health including tip sheets, flash courses, helpful mobile apps and more.

  • Meditation toolkit — Practicing meditation can improve both mental and physical health. Use this one-stop resource to begin your journey with guided meditations, tip sheets and other sources.

  • Mindfulness toolkit — Introducing mindfulness into your daily routine can help relieve symptoms of anxiety and depression as well as having other benefits to both your physical and emotional health. Find audio lessons, tip sheets and more.

  • Resiliency toolkit — Resilience refers to the ability to successfully adapt to stressors and ‘bounce back’ from difficult experiences. Discover new skills to reduce stress and boost your resilience in your personal and work life.

  • Sleep Fitness toolkit — Learn the physical and mental benefits of a good night’s sleep, and how to establish daily habits that improve your sleep environment.

Additional Resources

  • Wellbeing Place blog — With fresh and timely content, each post on the Wellbeing Place blog offers guidance and tips you can use to have a positive impact on emotional and physical health and wellbeing - including self-care ideas, recipes and more.


Tip Sheets

Below are tip sheets for some of our most commonly requested topics. Don’t see what you’re looking for? Contact HR Business Partner or email CuraLinc at info@curalinc.com.

Effective leadership

EAP/MAP FAQs

Creative Ways to Motivate Employees

Giving Effective Feedback

Managing Employee Stress

Mindfulness for Managing Stress

Practicing Listening Skills

Preventing Job Burnout

Stress Management

Supervisors Can Help Ease Employees' Grief

Supporting a Grieving Person

Supporting Others with Mental Health Concerns

Time Management

When a Co-Worker Dies

Work Life Balance

Formal Management Referrals

Addressing Performance Issues

EAP/MAP as a Management Tool

Informal and Formal Referrals

Making a Formal Management Referral

Harassment

Facts about Sexual Harassment

Preventing Harassment

Understanding Sexual Harassment

Workplace Bullying

Workplace Civility

Mental health

Compassion Fatigue

Coping with Worry and Tension

Dealing with a Difficult Diagnosis

Dealing with Uncertainty

Depression

Generalized Anxiety

Panic Attacks

Seasonal Affective Disorder

Signs of Emotional Health Concerns

Staying Mentally Healthy

Warning Signs of Suicidal Behavior

Natural disasters

Common Reactions of Children to Disasters

Coping with Wildfire

Disaster Supplies Kit

Flood Safety

Recovering from Disasters

Reduction in force

Announcing Layoffs

Coping with Job Loss

Surviving a Layoff

Workforce Reduction - Managing Survivors

Substance abuse and addiction

Drugs and Alcohol in the Workplace

How to Cut Down on Your Drinking

Signs of Substance Abuse in the Workplace

The Dangers of Marijuana

Understanding Addiction

Understanding Opioids

Workplace issues

Calming Angry People

Conflict Resolution

Coping with Shift Work

Cubicle Etiquette

Dealing with Change in the Workplace

Dealing with Difficult People

Dealing with Gossip

Embracing Diversity

Steps for Resolving Workplace Conflict

Team Building

Telework - Tips for Success