SupportLinc is a company-sponsored benefit and is offered at no cost to employees and immediate family members. It is a confidential, easy-to-use resource to help prevent or resolve emotional wellbeing and work-life balance challenges that may impact an employee’s job performance or family.

The SupportLinc Supervisor Toolkit increases your ability to utilize, promote and coordinate with your employee assistance (EAP) or member assistance (MAP) program. It is designed to provide EAP/MAP-related education and information to your organization’s human resources, benefits and front-line management team.

As you scroll down below, you’ll find the following resources:

EAP/MAP supervisor handbook
Management consultation access
Critical incident response services
Training services
Toolkits & other resources
EAP/MAP tip sheets

Supervisor handbook

Download the Supervisor Handbook

CuraLinc Healthcare, provider of the SupportLinc EAP and MAP, offers a Supervisor Handbook to guide client managers and supervisors when a staff member’s personal problems are affecting their job performance. The handbook outlines to management-specific resources available through SupportLinc. If you have additional questions, contact your Human Resources Department or call SupportLinc at 1-888-881-LINC (5462).

Management consultation

Initiate a management consult

Need help with a challenging employee situation? Our management consultants are here to help. Contact us via email by using the button below or by phone, at 1-888-881-LINC (5462).

Critical Incident Response services

Incidents such as workplace violence, robbery, a natural disaster, suicide or a workplace accident can leave employees shocked, distracted and unable to perform their job effectively. Critical Incident Response (CIR) services are intended to reduce trauma’s acute symptoms and to prevent the development of Post-Traumatic Stress Disorder (PTSD). For more information about SupportLinc Critical Incident Response (CIR) services or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).

Disaster supplies kit

Coping with a traumatic event

How supervisors can help employees in crisis situations

Understanding active shooter incidents

Coping with the aftermath of a shooting

Helping a grieving colleague

Recovering from disasters

Grief and loss

Training services

We understand the importance of getting a high level of contribution from every individual within an organization. To help clients develop the competencies of their employees, we provide customized workshops and training modules designed to make a client’s staff and supervisors more effective. SupportLinc training programs are divided into two broad categories:

Topical training - Explore modules on more than 90 subjects, allowing clients to use us as their own private organizational development resource. All modules are customized to meet a client’s training objectives.
Benefit training - Through benefit training, our trainers will provide a client’s staff and supervisors with the tools and knowledge to utilize the EAP/MAP and/or wellness programs most effectively.

All modules can be delivered virtually or in person. For more information about SupportLinc Training Services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).

SupportLinc EAP/MAP training catalog summary

Planning a SupportLinc training

Click here to access the SupportLinc EAP/MAP web portal

Toolkits & other resources

Communications toolkit

Consistent and positive messaging about the SupportLinc program is an important component of a successful promotional strategy. To maximize the visibility of the program, your organization needs resources to share with every employee, whether they have an acute emotional health concern or a “little bit of stress” in their lives.

With that in mind, SupportLinc provides you with a comprehensive communications toolkit that focuses on maximizing awareness of the program. Visit mycommstoolkit.com and log in using your group code to find a variety of materials available to view and download.

Topical toolkits

Mental Health Toolkit — Develop skills that will help you identify, understand and respond to signs of mental illnesses. You’ll also find resources to help you improve your mental health, including tip sheets, flash courses, helpful mobile apps and more.
Meditation Toolkit — Practicing meditation can improve both mental and physical health. Use this one-stop resource to begin your journey with guided meditations, tip sheets and other sources.
Mindfulness Toolkit — Introducing mindfulness into your daily routine can help relieve symptoms of anxiety and depression as well as have other benefits to both your physical and emotional health. Find audio lessons, tip sheets and more.
Resiliency Toolkit — Resilience refers to the ability to successfully adapt to stressors and “bounce back” from difficult experiences. Discover new skills to reduce stress and boost your resilience in your personal and work-life.
Grief and Loss Toolkit — Equip yourself with knowledge, support and the right tools to discover a way to live with grief and move forward. Find resources to support grieving employees.
Sleep Fitness Toolkit — Learn the physical and mental benefits of a good night’s sleep and how to establish daily habits that improve your sleep environment.
1in5 Campaign — One in five Americans experiences a mental health concern each year. Find resources to start the conversation and stop the stigma surrounding mental health.
Critical Incidents Toolkit — Learn practical steps and helpful coping skills to manage the emotional distress that often accompanies these events.
Natural Disaster Toolkit — Cope with stressors accompanying disasters such as earthquakes, extreme heat, flooding, tornados, hurricanes, wildfires and snowstorms. Find information on preparedness, communication plans, cleanup efforts and more.

Additional resources

Wellbeing Place blog — With fresh and timely content, each post on the Wellbeing Place blog offers guidance and tips you can use to have a positive impact on emotional and physical health and wellbeing - including self-care ideas, recipes and more.

Tip sheets

Below are tip sheets for some of our most commonly requested topics. Don’t see what you’re looking for? Contact your Client Relationship Manager or email CuraLinc at support@supportlinc.com.