SupportLinc is a company-sponsored benefit and is offered at no cost to you, your Savers’ team members and their immediate family members. It is a confidential, easy-to-use resource to help prevent or resolve emotional wellbeing and work-life balance challenges that may impact an team member’s job performance or family.
The Savers’ Store Manager Toolkit increases your ability to utilize, promote and coordinate with the SupportLinc program. It is designed to provide education and information to your organization’s human resources, benefits and front-line management team.
As you scroll down below, you’ll find the following resources:
SupportLinc Store Manager Handbook
Management Consultation Access
Critical Incident Response Services
Training Services
Toolkits & Other Resources
Tip Sheets
Store Manager Handbook
CuraLinc Healthcare, provider of the SupportLinc program, offers a Store Manager Handbook to guide you when a team member’s personal problems are affecting their job performance. The handbook outlines management-specific resources available through SupportLinc. If you have additional questions, contact your Human Resources Department or call SupportLinc at 1-888-881-LINC (5462).
Management Consultation
Need help with a challenging team member situation? Our management consultants are here to help. Contact SupportLinc via email by clicking on the button or call 1-888-881-LINC (5462).
Critical Incident Response services
Incidents such as workplace violence, robbery, a natural disaster, suicide or a workplace accident can leave team members shocked, distracted and unable to perform their job effectively. Critical Incident Response (CIR) services are intended to reduce the acute symptoms of the trauma and to prevent the development of Post-Traumatic Stress Disorder (PTSD). For more information about SupportLinc’s Critical Incident Response services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).
These tip sheets offer immediate resources when a critical incident occurs:
Training services
SupportLinc understand the importance of getting a high level of contribution from every individual within an organization. To help develop the competencies of your team members, a wide variety of customized workshops and training modules are available, each designed to make you and your team members more effective. SupportLinc training programs are divided into two broad categories:
TOPICAL TRAINING — Topical training modules allow Saver’s to use SupportLinc as an organizational development resource. All modules are customized to meet your training objectives.
BENEFIT TRAINING — Through benefit training, our trainers will provide you and your team members with the tools and knowledge to utilize SupportLinc most effectively.
All modules can be delivered in-person, via webcast or through our Learning Management System (LMS). For more information about SupportLinc Training Services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).
Click here to access the SupportLinc EAP/MAP web portal
Toolkits & other resources
Communications toolkit
Consistent and positive messaging about the SupportLinc program is an important component of a successful promotional strategy. To maximize the visibility of the program, your organization needs resources to share with every employee, whether they have an acute emotional health concern or a “little bit of stress” in their lives.
With that in mind, SupportLinc provides you with a comprehensive communications toolkit that focuses on maximizing awareness of the program. Visit mycommstoolkit.com and log in using your group code - “savers” - to find a variety of materials available to view and download.
Topical toolkits
Coronavirus (COVID-19) toolkit — Taking care of yourself during these times of extreme stress and anxiety will help you think more clearly — and respond more effectively, as needs arise. This toolkit was purposefully designed to support your wellbeing and address the emotional impact of coronavirus (COVID-19) for you and your family.
Mental Health First Aid toolkit — Develop skills that will help you identify, understand and respond to signs of mental illnesses. You’ll also find resources to help you improve your mental health including tip sheets, flash courses, helpful mobile apps and more.
Meditation toolkit — Practicing meditation can improve both mental and physical health. Use this one-stop resource to begin your journey with guided meditations, tip sheets and other sources.
Mindfulness toolkit — Introducing mindfulness into your daily routine can help relieve symptoms of anxiety and depression as well as having other benefits to both your physical and emotional health. Find audio lessons, tip sheets and more.
Resiliency toolkit — Resilience refers to the ability to successfully adapt to stressors and ‘bounce back’ from difficult experiences. Discover new skills to reduce stress and boost your resilience in your personal and work life.
Sleep Fitness toolkit — Learn the physical and mental benefits of a good night’s sleep, and how to establish daily habits that improve your sleep environment.
Additional resources for you and your team members
Retail toolkit — The long hours, challenging customers and other potential stressors in the retail industry can leave you struggling to find the perfect balance between your own needs and the needs of your customers. This toolkit provides information, tools and resources to help you be your best – both for yourself and the customers you serve.
Wellbeing Place blog — With fresh and timely content, each post on the Wellbeing Place blog offers guidance and tips you can use to have a positive impact on emotional and physical health and wellbeing - including self-care ideas, recipes and more.
Tip Sheets
Below are tip sheets related to SupportLinc’s most commonly requested topics. Don’t see what you’re looking for? Contact your Client Relationship Manager or email CuraLinc at info@curalinc.com.