Onsite and Video Counseling for Phoenix
USAA’s suite of benefits includes free counseling sessions for all employees. Participants may schedule confidential face-to-face or virtual (video) sessions with a licensed clinician to address common concerns such as stress, anxiety, depression, preventing burnout, building resilience, relationship issues and alcohol or substance use.
To schedule a free, confidential session, please select a date and time from the calendar to the right. To schedule a 50-minute session, please schedule two appointments in a row.
*Please note this benefit is for employees only. If you are a dependent or have a dependent interested in care, please have them call 888-594-9288 to get connected to care.*
Sessions will take place in-person unless a virtual option is chosen. Please meet the counselor at your scheduled time in the below locations. See email for virtual session instructions.
Exam Room # 1, DO1-A233
*EAP is a support service, and as such, this is a confidential relationship directly between you and the service. Remember only to use your personal and not work email when accessing any private service such as this.
*EAP care is not designed to assist in the needs for the purposes of leaves of absence. The EAP counselors will be unable to assist with any paperwork related to these needs.
Meet Your Counselor
Todd Basta is a Licensed Professional Counselor (LPC) with several years of experience. His strengths include empathy, problem-solving and transference of skills to build personal strength. He provides tailored counseling services to individuals with expertise in treating a wide range of concerns and helps clients increase emotional regulation, strengthen relationships and engage fully at work and home. “I respect your unique strengths, characteristics and challenges with unconditional positive regard.”
Specialties Include: Depression, anxiety, trauma, relationship issues, work-life balance and stress management.
