SupportLinc is a company-sponsored benefit and is offered at no cost to employees and immediate family members. It is a confidential, easy-to-use resource to help prevent or resolve emotional wellbeing and work-life balance challenges that may impact an employee’s job performance or family.

The SupportLinc Supervisor Toolkit increases your ability to utilize, promote and coordinate with your employee assistance (EAP) or member assistance (MAP) program. It is designed to provide EAP/MAP-related education and information to your organization’s human resources, benefits and front-line management team.

As you scroll down below, you’ll find the following resources:

  • EAP/MAP Supervisor Handbook

  • Management consultation access

  • Critical incident response services

  • Training services

  • Toolkits & other resources

  • EAP/MAP tip sheets

Supervisor Handbook

CuraLinc Healthcare, provider of the SupportLinc EAP and MAP, offers a Supervisor Handbook to guide client managers and supervisors when a staff member’s personal problems are affecting their job performance. The handbook outlines to management-specific resources available through SupportLinc. If you have additional questions, contact your Human Resources Department or call SupportLinc at 866-255-WECA (9322).

Management Consultation

Need help with a challenging employee situation? Our management consultants are here to help. Contact us via email by using the button below or by phone, at 866-255-WECA (9322).

Critical Incident Response services

Incidents such as workplace violence, robbery, a natural disaster, suicide or a workplace accident can leave employees shocked, distracted and unable to perform their job effectively. Critical Incident Response (CIR) services are intended to reduce the acute symptoms of the trauma and to prevent the development of Post-Traumatic Stress Disorder (PTSD). For more information about SupportLinc Critical Incident Response (CIR) services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 866-255-WECA (9322).

Coping with a traumatic event

Grief and loss

Tips for managers

Training services

We understand the importance of getting a high level of contribution from every individual within an organization. To help clients develop the competencies of their employees, we provide customized workshops and training modules designed to make a client’s staff and supervisors more effective. SupportLinc training programs are divided into two broad categories:

  • Topical training Topical training modules on 59 subjects allow clients to use us as their own private organizational development resource. All modules are customized to meet a client’s training objectives.

  • Benefit training Through benefit training, our trainers will provide a client’s staff and supervisors with the tools and knowledge to utilize the EAP/MAP and/or wellness programs most effectively.

All modules can be delivered in-person, via webcast or through our Learning Management System (LMS). For more information about SupportLinc Training Services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 866-255-WECA (9322).

SupportLinc EAP/MAP training catalog summary

Planning a SupportLinc training

Click here to access the SupportLinc EAP/MAP web portal

Toolkits & other resources

Communications toolkit

Consistent and positive messaging about the SupportLinc program is an important component of a successful promotional strategy. To maximize the visibility of the program, your organization needs resources to share with every employee, whether they have an acute emotional health concern or a “little bit of stress” in their lives.

With that in mind, SupportLinc provides you with a comprehensive communications toolkit that focuses on maximizing awareness of the program. Visit mycommstoolkit.com and log in using your group code to find a variety of materials available to view and download.

Topical toolkits

  • Coronavirus (COVID-19) toolkit — Taking care of yourself during these times of extreme stress and anxiety will help you think more clearly — and respond more effectively, as needs arise. This toolkit was purposefully designed to support your wellbeing and address the emotional impact of coronavirus (COVID-19) for you and your family.

  • Mental Health First Aid toolkit — Develop skills that will help you identify, understand and respond to signs of mental illnesses. You’ll also find resources to help you improve your mental health including tip sheets, flash courses, helpful mobile apps and more.

  • Meditation toolkit — Practicing meditation can improve both mental and physical health. Use this one-stop resource to begin your journey with guided meditations, tip sheets and other sources.

  • Mindfulness toolkit — Introducing mindfulness into your daily routine can help relieve symptoms of anxiety and depression as well as having other benefits to both your physical and emotional health. Find audio lessons, tip sheets and more.

  • Resiliency toolkit — Resilience refers to the ability to successfully adapt to stressors and ‘bounce back’ from difficult experiences. Discover new skills to reduce stress and boost your resilience in your personal and work life.

  • Sleep Fitness toolkit — Learn the physical and mental benefits of a good night’s sleep, and how to establish daily habits that improve your sleep environment.

Additional resources

  • Wellbeing Place blog — With fresh and timely content, each post on the Wellbeing Place blog offers guidance and tips you can use to have a positive impact on emotional and physical health and wellbeing - including self-care ideas, recipes and more.